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１．Warranty policy
| A-DATA provides replacements or repairs for customers for defective products within the applicable warranty period. |
２．Limitation of warranty
Please note that A-DATA is not responsible for providing free repair if the product defect is caused by any of the following factors:
(1) The damage is caused by a natural calamity.
(2) The product has been repaired or taken apart by unauthorized technical staff.
(3) The warranty label is missing or fractured.
(4) The product serial number is not compatible with our original system or the label has been fractured.
(5) Products are bought from unauthorized channels.
(6) Customer is not following instructions in user’s manual correctly.
And, this limited warranty covers only repair or replacement of A-DATA products. A-DATA is not liable for any loss of data or any costs associated with determining the source of system problems or removing, servicing or installing A-DATA products. |
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３．Customers who are suitable for warranty rules.
| A-DATA warranty policy applies to all A-DATA products sold at authorized channels. |
４．How to identify the A-DATA products.
All of the A-DATA serial products have a legal register label. It is easily identifiable when the user purchases it. The label is also made to avoid illegal use or manufacture.
Our products include the following labels:
（１） A-DATA registered trademark
（２） Series of DRAM module products
（３） Series of FLASH application products
（４） Series of Multimedia application products
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５． Duration of Warranty
（１）DRAM Module:
A-DATA brand: all A-DATA series of module bought from 2005/7/1 and are covered by a lifetime warranty.
V-DATA brand: all V-DATA series of module bought from 2005/7/1 and are covered by a two-year.
Note:10 year warranty in France, Germany and Austria. |
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（２）Flash Memory Products:
Pen Disk:
‧ The series of My Flash pen disks bought from 2005/7/1 and are covered by life time warranty. The other A-DATA pen disks bought before 2005/7/1 are covered by a two-year warranty.
Note:10 year warranty in France, Germany and Austria. |
Flash Card:
‧SD/ CF/ MMC/ mini SD/ MMC Plus: these memory cards bought from 2005/7/1 and are
covered by a life-time warranty.
Note:10 year warranty in France, Germany and Austria.
‧ XD/ MS/ SM: These memory cards are covered by a two-year warranty. |
Adapter:
| ‧The series of adapters are covered by a two-year warranty. |
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（３）Multi-media Product:
MP3 Product: The MP3 product is covered by a two-year warranty.
Image Product: image products such as i-Drive and Pen DSC are covered by a two-year warranty.
| Note: The life-time warranty is based on the life of the product in the market. The warranty covers the period within the lifetime of the product. |
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（４） Storage Product
Express Card:
| ‧ The series of Express Card are covered by a lifetime warranty. |
SSD:
| ‧ The series of SSD are covered by a two-year warranty. |
HDD:
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The series of PS160/ PS250/ PS320 are covered by a three-year warranty. |
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６． Additional Remark
(1) A-DATA cannot guarantee that the data completeness in RMA process. Please copy your data in advance before you sent.
(2) It's probably that the customer cannot get his original product, because of that a section of service maybe to exchange by spare parts.
(3) Because of product eliminate cycle fast, if there is any product line was terminated, it's probably that a section of
A-DATA service maybe to exchange substitute. |
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